SpotlessLux is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal data in relation to our carpet cleaning services.
We may collect the following information:
Full name and contact details (email, phone)
Home address for service visits
Service history and preferences
Payment and billing information
Website analytics and cookie data
Your data helps us to:
Schedule and deliver cleaning appointments
Send booking confirmations and reminders
Improve service quality and website experience
Process payments securely
Communicate promotional offers (with your consent)
We implement strong technical and organizational security measures such as:
Secure servers and firewalls
Data encryption protocols
Limited access to sensitive data
We may share your information only with:
Authorized cleaning professionals
Payment processors
Regulatory bodies if legally required
You may:
Request access to your personal data
Correct inaccuracies in your information
Request deletion of your data
Withdraw consent for marketing communications
We use cookies to improve user experience and track anonymous visitor data for analytics purposes.
All online transactions are processed through secure, PCI-compliant payment gateways.
We retain your data as long as needed for providing services and meeting legal or operational requirements.
In the event of a security breach, we will inform affected users and authorities promptly, in line with legal requirements.
SpotlessLux does not knowingly collect personal data from children under 13 years of age.
We may update this Privacy Policy periodically. Any changes will be reflected on this page with the updated date.